- Who We Are
- Personal Data We Collect
- Social Media
- What We Do with Your Personal Data
- Important Notice on Personal Data Usage
- How We Share Your Data
- Cookies, Analytics and Personalization
- Data Retention
- Your Rights
- Online Donation
- Links to Other Websites
- Changes to the Policy
Who We Are
OHK dates back to 1976 when volunteers joined hands to open a shop for secondhand goods in Hong Kong and raise funds for anti-poverty projects around the world. Some of our first initiatives in the 1970s and 80s were to advocate for justice for Vietnamese refugees who fled to Hong Kong during the Vietnam War, and to help save lives in Ethiopia during the 1984 famine.
We implemented our first mainland China programme in Guangdong province in 1987; the Oxfam China Development Fund was subsequently established in 1992. Since then, we have been dedicated to fighting poverty and responding to emergencies in the Mainland.
We believe in an integrated approach to eradicate poverty. As such, we advocate for policy changes to address the root causes of poverty while proactively supporting disaster relief and responses to humanitarian crises. We also implement development programmes in impoverished areas and carry out educational work to raise awareness about poverty-related issues. Over the years, OHK has partnered with millions of underprivileged people to alleviate poverty in more than 70 countries/states around the world. We have 100,000 regular donors from the general public. Their donations are the major source of income that sustains our ability to achieve the ultimate goal of a poverty-free world.
In recent years, our work has focused on local poverty, and we have been advocating for pro-poor policies in Hong Kong. As a result of our efforts together with other NGOs, the Hong Kong SAR government established the Commission on Poverty in 2012, and subsequently announced an official poverty line in Hong Kong. OHK has also urged the government to implement minimum wage, which was eventually introduced in Hong Kong in 2011 after decades of effort.
Personal Data We Collect
Personal data you knowingly choose to disclose that is collected on an individual basis or when you register on the mobile application for purposes of signing up for an account, redeeming rewards or making online donations. Such information may include:
- Your name, gender, birthday, mobile number, credit card information, e-mail address or Facebook account information. We may access your phonebook for friend suggestions/invitations.
- Your account data and electronic identification data such as your password, your language of preference, your current location and other information you may share with us.
- Information regarding your use of our application. This may include data regarding the routes you have walked/ran/hiked, the rewards you have redeemed and the blogs/news you liked and shared.
- Your walking/running/hiking data (including but not limited to distance, time, speed, steps) that is generated through the use of our mobile application or that you import from other applications.
- Your communication data. Your requests, any complaints you may have and any other data that we receive if we communicate with you via email, online or via social media.
We may also collect and use exact information regarding your location, such as GPS and your hiking/running/walking route (including precise location data that shows your geographical position).
When you register an ID account on this mobile application through your Facebook account, we may access to the following information which you share to Facebook:
- Email address
- Date of birth
- Profile picture
What We Do With Your Personal Data
The personal information you have provided to OHK will be treated as strictly confidential. Your personal data (referred to above in the section “Personal Data We Collect”) will be used for purposes of receipt issuance, communication on development and emergency relief matters, fundraising and other purposes in line with the mission of OHK.
The name and phone numbers of your contacts, which are permitted to be used, are for friend suggestions or invitations only. Whereas your name and phone number would only be used for receipt issuance and for verification of the account.
Your personal data will be stored in a secured internal system.
Important Notice on Personal Data Usage
To keep you informed of OHK’s work against poverty as well as advocacy, development and fundraising progress, OHK and its service providers may use your personal data (referred to above in the section “Personal Data We Collect”) for the purpose of communications, receipt issuance, fundraising, volunteer recruitment,survey administration and other purposes in line with the mission of OHK. The personal data collected will be treated as strictly confidential. If you would not like to receive such materials or communications, please contact us at 2520 2525.
We may share your personal data with our third-party providers. We engage third party vendors, agents, service providers, and affiliated entities to provide services to us on our behalf, such as support for the mobile application, data storage and other services. In providing their services, they can access, receive, maintain or otherwise process personal data on our behalf. Our contracts with these service providers do not permit use of your information for their own (marketing) purposes. We take reasonable steps to require third parties to adequately safeguard your personal data and only process it in accordance with our instructions.
Cookies, Analytics and Personalization
Generally we use this “activity information” to understand how our Services are used, track bugs and errors, improve our Services, verify account credentials, allow logins, prevent fraud and protect our Services, as well as for targeted marketing and advertising, to personalize content and for analytics purposes.
OHK retains your personal data for as long as required to satisfy the purpose for which they were collected and used (for example, for the time necessary for us to send you the newsletters you subscribed to, to provide you with customer service, answer queries or resolve technical problems, etc.), unless a longer period is necessary for our legal obligations or to defend a legal claim.
If you have created an account on this mobile application, we will delete that account and your personal data upon your request or 30 days after it has become inactive. Your account will be deemed “inactive” when you have not used your account for a period of two years. Before your account becomes “inactive”, we will notify and remind you to use your account to prevent it from being “inactive”.
Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right of access and correction with respect to personal data. Request for personal data access and correction should be made to OHK in writing. In addition, if you do not wish to receive any communication relating to any services concerning OHK or this mobile application, you may contact us at any time. Please send us your request through email: firstname.lastname@example.org.
When you make a donation through the mobile application, your personal information will be securely encrypted. Your credit card information will be passed to a third party (such as a bank) only where necessary for the purpose of processing the donation payment. OHK will not disclose any of the credit card information to any other third party.
Links to Other Websites
Changes to the Policy